GroundSure has selected Microsoft Dynamics CRM to replace its aging Maximiser system which was not easy to use and did not meet all of GroundSure’s business requirements. Part of the EMAP Group, GroundSure is the leading provider of environmental searches for residential and commercial property in the UK. GroundSure has opted for ADA’s online Dynamics CRM solution, a fully hosted and managed 'Software as a Service'.
By creating a centralised Account Management Database GroundSure will use Microsoft Dynamics CRM to execute marketing campaigns and to collate detailed customer profiles. Quick to deploy and easy to configure, ADA’s online Dynamics CRM solutions start at £45 per user per month.
Commenting on the decision to use Dynamics CRM online, Mark Baker, IT Director at GroundSure said “We chose online Dynamics CRM from ADA as it gave us the chance to trial Dynamics CRM within our business over an extended period of time for a very low monthly cost. The system required minimal set up or configuration to meet our initial requirements. All in all, a very different experience when compared to our previous experiences of CRM systems.”
Initially, 10 users will be using ADA’s online CRM system through the Microsoft Outlook client or via the Mobile Client on handheld devices. James Karp, Dynamics Sales Manager at ADA said “GroundSure needed a highly capable CRM solution that could be deployed quickly and with a pay monthly cost structure. ADA helped GroundSure to get the solution up and running in just a few days.”
To find out more about ADA’s hosted Dynamics CRM solution, email enquiries@ada.co.uk or request a call back at a time convenient to you.
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